Please check your region on our website and select the correct country where your address is located. You can check your region in the footer of our website. We deliver to multiple nations. Make sure you are in one of these regions.
If you received the wrong product or are missing merchandise, contact our customer support via support-global@osotek.com with photo evidence of your claim. We will process your claim within five business days.
You may contact our customer service via support-global@osotek.com to cancel your order. Once your order has been processed and shipped, cancellation will not be possible, but you may return the product after delivery. We will issue a refund once we have received and inspected the returned product.
