OSOTEK Guarantee for Website PurchasesWe offer a no-questions-asked 14-day return or replacement policy, starting on the day the order is received.
To be eligible for a no-questions-asked return or replacement, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please contact our Customer Support to begin a return or exchange. Returns sent back without notice may not be honored.