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Fastlane Limited·
Where is the warranty valid?

OSOTEK Products purchased on come with a one-year limited warranty, starting from the date of delivery. Unless otherwise specified, this warranty covers the originally supplied product hardware components. The warranty does not cover, or partially covers consumable items and accessories (like the filter) even if they packaged or sold together with the product. This warranty is only redeemable within...

Fastlane Limited·
How long is the warranty?

OSOTEK products purchased on come with a one-year limited warranty. If you want a longer coverage period, you can choose to purchase our SoCare service.

Fastlane Limited·
What is the warranty policy for the purifier?

We provide a 14-day replacement warranty for the OSOTEK HotWave. Your item must be in the same condition that you received it, and it must be in the original packaging to be eligible for a no-reason return or refund. Otherwise, your warranty is void. Contact us by email at before attempting any repairs at home.