Why is my online transaction failing? What can I do?
Firstly, are several potential reasons for a failed transaction:
- 1) A problem with the credit card.
- 2) Your online Payment Gateway settings.
- 3) Incorrect card details provided during payment.
Here are some steps to take in the case of a failed transaction:
- 1) Make sure to correctly enter your debit/credit card details are correct when making a purchase
- 2) Contact your debit/credit card provider with the error message. They may be able to identify the issue you are having.
- 3)Try to use an alternative card or payment method such as PayPal if possible.
- 4) Contact us with the error message details if the above methods have not worked and you still have transaction problems.