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Fastlane Limited·

Why is my online transaction failing? What can I do?

Firstly, are several potential reasons for a failed transaction:
  • 1) A problem with the credit card.
  • 2) Your online Payment Gateway settings.
  • 3) Incorrect card details provided during payment.


Here are some steps to take in the case of a failed transaction:
  • 1) Make sure to correctly enter your debit/credit card details are correct when making a purchase
  • 2) Contact your debit/credit card provider with the error message. They may be able to identify the issue you are having.
  • 3)Try to use an alternative card or payment method such as PayPal if possible.
  • 4) Contact us with the error message details if the above methods have not worked and you still have transaction problems.